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Terms &
Conditions
The description
of the helmets whether by photograph, written statement or illustration
is included for the purposes of demonstration only and does not form part
of the contract. We reserve the right to supply you with an alternative
helmet provided that there is no material effect on quality or performance.
An order form must be completed before the manufacturing process can begin.
A firm order will only be in place once we have accepted your order in
the office. Until that time we may return the order with money but without
explanation. You may use or deal with our trade marks logos or any of
our descriptions of our helmets catalogues or the text or images on the
website, but only if approved by 2KC. We own and assert all our intellectual
property rights in all such items.
You can place
your order either by e-mail or fax using our on-line order form, we ask
that you send us a cheque at the time you place your order with 2KC. For
overseas customers, please contact us for instructions on how to pay.
Prices quoted are ex factory and delivery and insurance charges will be
added at cost. Prices are only provided on the website as a guideline
and may vary at any time. Prices will only become fixed on acceptance
of order unless agreed otherwise. All prices will include VAT at the rate
current on that date unless the item is for export. If a helmet is being
exported outside mainland England you will be responsible for obtaining
any licences and for complying with any legislation or regulations required
for the importation of the goods to the requested destination and for
payment of any taxes or duties. For full details on export orders please
discuss this with the order office at the time of order.
We will endeavour
to deliver a standard helmet within 6 to 8 weeks from the date we accept your
order. Orders must be accompanied by payment. Please note if you do not
send your payment promptly you may experience delays! If, for any reason,
we think your helmet will take longer than 6-8 weeks, we will let you know
just as soon as we can. We will arrange delivery to the address given
on the order. Risk in the helmet passes to you once it leaves the factory.
Personalisation
of your helmet is possible, however this is likely to increase the manufacturing
time by a few weeks, we will endeavour to give you a clear indication
of when you can expect delivery of your helmet, when you place your order.
If customised paintwork is required other than the standard black,
it must be clearly stated in the relevant section of the order form. If
you require a non -standard colour please could we ask that you send a
sample of the colour you require via post. Again, such personalisation
may mean your order will take a few weeks longer. We offer no guarantees
that we will be able to match the colour exactly.
If you have ordered
a standard black finish and you wish to cancel your order
during our manufacturing cycle you must let us know by calling us or e-mailing
us ASAP. We cannot accept cancellations once your order has been processed
and the helmet dispatched from the factory. If you have ordered a coloured
/ or personal design, we will only accept cancellation of the order at
our complete discretion, and then only within 4 weeks of receipt of date
of order, to qualify for a refund. If we have already started work on
the helmet we cannot guarantee that a refund will be made. In any event
we will always retain £25.00 administration charge on all refunds.
We will replace
or repair at our option any helmets that we have manufactured which you
can establish is not up to our high standards of quality of workmanship
or materials for a period of one month after receipt of order. We will
not replace or repair any helmet that has not been paid for in full, or
where the defect has occurred due to your wilful damage, negligence, failure
to follow normal instructions of use, misuse, alteration or repair etc.
If you wish to return a standard helmet for any reason, you must advise
us within 10-days from the date the helmet was despatched from 2KC. Please
note your refund will exclude any postage and packaging charges and the
administration charges unless the helmet is shown to have been faulty
at the time of leaving the factory. We will only accept returns on non-standard
helmets if they are shown to have been faulty at the time of leaving the
factory.
You are participating
in an extremely dangerous sport and doing so entirely at your own risk!
This helmet serves no protection against injury. Head, neck, spinal, brain
or facial injuries, including paralysis or death may occur despite wearing
this helmet.
The manufacturer
of this helmet is not liable for any injuries, loss or damage that may
occur to you or your equipment. If we choose to ignore a breach of contract
then this will not prevent us from taking action in respect of the same
type of breach at a future date. This contract will be governed by English
Law and will come under the exclusive jurisdiction of the English Courts.
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